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DHL - Innovation Center, Germany

Installation : Ground Zero Berlin

www.showcontrol.net
 

“The Future is Yellow,” DHL’s signature color, at the DHL Innovation Center where the world’s leading logistics company demonstrates its vision of the logistics of the future in a real-world setting where new technical solutions come to life. The Center, which opened in Troisdorf, Germany in March, turns technology into something visitors can see and feel with help from Medialon Manager show control.

The heart of the Center is the Showroom where visitors, representing the world’s leading companies, can experience all the elements of the logistics value chain interactively. Within one hour the activities of a logistics enterprise with 170,000 employees is presented to them via an interactive multimedia tour whose subject areas illustrate the entire process from ordering to the warehouse to transport to the last mile.

Medialon is the central communications and control device for the Center. “Medialon is the perfect combination of complex functionality and ease of use,” says Franziskus Scharpff of Berlin’s Ground Zero which handled the system integration. “When I need advanced programming Medialon gives me a lot of possibilities; otherwise, I would have to use a very complex and non-user friendly program. I can easily get beginning technicians to operate Medialon with its object text control.”

Visitors begin their tour of the Center by getting RFIDs (radio-frequency ID) with their names on it. The Showroom darkens then individual lights begin to flash eventually producing a flood of light as the “Global Flow,” or neural network of DHL, stirs and illuminates the entire space. One by one, it brings each subject area to life, completing the circuit and welcoming visitors to explore the exhibits.

The first subject area shows how Networks enable the distribution and exchange of objects and data whose locations have to change. It features a circular rotating and glowing table on which visitors can view, as if it were an interactive globe, DHL’s expansive networks from the express network and IT network to special solutions.

The second subject area, Ordering, starts with a video introduction. Then visitors set a logistics process in motion themselves: three columns contain small touchscreens that visitors can use to order packages. With each order a pulse shoots through the “Global Flow” and information starts its journey.

Production comes next with an exhibit that surprises many visitors who don’t know that DHL is active in this field. A movable monitor allows them to explore a display case which shows that the interior door panels of the Audi A6 are pre-assembled by DHL and delivered to the automaker’s assembly line.

The Warehouse follows where visitors see logistics in action and experience firsthand the benefits of RFID.  Robots sort items, labels are printed, conveyor belts bring packages through the showroom and to the vans.

The Transport area features a Smart Box which takes visitors into the future of logistics where an intelligent container constantly links itself to the “Global Flow” and worldwide control centers keep an eye on things at all times.

The Last Mile finds packages reaching their destinations and awaiting their recipients. Vans determine the shortest route to the delivery site and, increasingly, will use alternative power sources to get there.

Finally, Green Logistics presents 10 light boxes showing DHL’s environmental protection projects as the company moves to carbon-neutral logistics.

In the Showroom, every PC and conveyor belt is connected through Medialon. “Two Medialon Pros act as central servers and a Medialon Lite communicates with the conveyor-belt technology because of a particular protocol,” notes Scharpff.  “Forty PCs run Adobe Director applications for ‘Global Flow’ VersaTile lighting or video player applications, the latter directed by Medialon. Guidepads, a tool the Showroom guides have in their hands to run the whole show from start up to shut down.”

Medialon is also central command for two databases employed. MySQL contains data for businesses, names, addresses and packages plus data for some 200 cues, which give guides information about the packages. An Oracle database is featured in the Last Mile for automatic navigation.